100% Improvement
I have lived here at Heritage Oaks now Birchmont since 2022. The previous manager Michelle was great in providing customer service. The current manager Ida has made 100% improvement of the property by making sure the property and landscape is clean (with the amazing work by Frederico, Adolfo, and Sandra). Ida's property management is excellent. Ida has made the place very pleasant to live. Since Ida has been manager, security cameras have been installed and one time as I was in the laundry room I saw Ida instructing a young homeless man, sleeping on the sidewalk in front of the apartment complex with his blanket, to leave the area. She made me feel safe and she did not even noticed I was watching her. Ida is amazing and she has improved this place Heritage Park now Birchmont by a 100%! Great job Ida and team!