Birchmont Reviews

I have lived here at Heritage Oaks now Birchmont since 2022. The previous manager Michelle was great in providing customer service. The current manager Ida has made 100% improvement of the property by making sure the property and landscape is clean (with the amazing work by Frederico, Adolfo, and Sandra). Ida's property management is excellent. Ida has made the place very pleasant to live. Since Ida has been manager, security cameras have been installed and one time as I was in the laundry room I saw Ida instructing a young homeless man, sleeping on the sidewalk in front of the apartment complex with his blanket, to leave the area. She made me feel safe and she did not even noticed I was watching her. Ida is amazing and she has improved this place Heritage Park now Birchmont by a 100%! Great job Ida and team!

The five stars are for the maintenance guys here at Birchmont. The 2 main guys are so awesome and very helpful. They are always on top of their work and so willing to help out. Thank you, both of you for a job well done

Anthony went above and beyond during our move-in experience. He is the best assistant manager we've interacted with in quite some time. If we can give him 10 stars we would.

(Translated by Google) excellent care (Original) excelente atención

Federico is the best. I had a "right now" emergency (water coming in from ceiling.) It was a Fri. afternoon at 5:00. They had plumbers out within an hour, who repaired the problem immediately. Then Federico came back & repaired the hole the plumbers left. He even stayed til 6:30 pm to get it right. And while he was here, he noticed a clog in my drain and fixed that, too. Adolfo is also excellent. Any time I have had an issue, he's like, dropped everything to take care of it. And he is a genuinely nice, humble guy. I can tell he takes pride in his work. He cares about keeping this place beautiful. 5 stars for the maintenance team.